Policies for Retreat Gulfside

Booking Policies

• Age Requirement: Guests must be at least 25 years old to book the property.
• Payment: Full payment is required at the time of booking through our secure platform.
• Minimum Stay: A minimum stay of 3 nights is required, with seasonal variations.
• Cancellation Policy:
  • Full refund for cancellations made 30 days before check-in.
  • 50% refund for cancellations made 14 days before check-in.
  • No refund for cancellations made within 14 days of check-in.

Check-In and Check-Out

• Check-In Time: 3:00 PM
• Check-Out Time: 11:00 AM
• Early check-in and late check-out requests are subject to availability and may incur an additional fee.

House Rules

• No Smoking or Vaping: Smoking and vaping are strictly prohibited inside the property and on the lanai.
• No Pets: We maintain a pet-free environment for the comfort of all guests.
• Quiet Hours: Please observe quiet hours from 10:00 PM to 7:00 AM to respect neighbors.
• Guest Limit: The property accommodates up to 10 guests. Only registered guests are allowed on the premises.
• No Events or Parties: Parties, large gatherings, or events are not permitted.

Pool & Spa Policies

• Heated Pool Option: Pool and spa heating are available for $40 per night. Heating operates daily from 7:00 AM to 10:00 PM.
• Safety:
  • No lifeguard on duty.
  • Children must be supervised at all times.
  • No glassware is allowed near the pool area.

EV Charging

We are pleased to offer ChargePoint EV charging at Retreat Gulfside for your convenience.

Equipment Provided:

• NACS Cable Adapter: Suitable for Tesla vehicles.
• Location: EV outlet is located on the right side inside the garage.

For Non-Tesla EVs:

• You will need to bring your own J1772 adapter.

Charging Rates:

• 9:00 PM - 9:00 AM: $0.45/kWh
• 9:00 AM - 9:00 PM: $0.74/kWh

How It Works:

• We will send a $50 deposit request via the Airbnb resolution center or applicable booking platform.
• Actual usage will be tracked using the ChargePoint app.
• If your usage is less than the deposit amount, we’ll issue a refund for the difference. If it exceeds the deposit, we’ll send a request for the additional amount.

For questions or assistance with EV charging, feel free to reach out to us before or during your stay.

Damage and Security

• Guests are responsible for any damages beyond normal wear and tear.
• A security deposit may be required and will be refunded after the property is inspected post-checkout.
• Any missing items, excessive cleaning needs, or damage will result in additional charges.

General Policies

• WiFi Use: Complimentary WiFi is provided. Guests are asked to refrain from downloading illegal content.
• Parking: The property includes a 3-car garage and driveway parking. Street parking is not permitted.
• Trash and Recycling: Guests are responsible for placing trash in designated bins and following local recycling guidelines.

Accessibility and Safety

• The home has limited wheelchair accessibility.
• The property is equipped with exterior security cameras for safety. These cameras monitor the driveway, garage, pool and canal-side areas. No interior cameras are installed.

Local Area

• Guests must abide by local laws and neighborhood guidelines.
• Respect for the community and neighbors is expected at all times.